Press Release / 23 June 2020   
The Department of Health (DOH) emphasized the observance of stringent health protocols as Filipinos begin frequenting gas stations and convenience stores with the easing quarantine restrictions.
In today’s media forum, Health OIC-Undersecretary Dr. Marie Rosario Singh-Vergeire discussed with Pilipinas Shell Vice President for Retail Randy Del Valle and 7-Eleven Philippines President and CEO Victor Paterno the responsibility of the private sector to adhere to the government’s prescribed health protocols, and welcomed collaboration for solutions to the COVID-19 pandemic.
Regular health checks, improved employee hygiene standards, and contactless payments have been implemented by the two retail giants to contain the spread of the infection. Over the last few months, the companies have gone beyond the minimum health standards to bolster the national pandemic response.
At Shell’s retail gas stations, wash basins have been set up to promote frequent self-hygiene practices. Groceries are now also being offered at Shell Select convenience stores to help decongest crowded supermarkets. Similarly, delivery services are available to encourage the public to stay at home.
For 7-Eleven, the convenience store leader installed barriers at their cashier counters and shielded their contactless payment kiosks with plastic to protect both customers and employees.
“This is one disease where you really do have to work together, because of the nature of the disease,” said Paterno. “It's something we have to live with for now, but we’ll continue to innovate.” 
“We want to encourage our customers to make sure every one of us supports each other, supports the government guidelines, ourselves, and our families,” said Del Valle. “To keep everyone safe, we need everyone to do their part. I am positive that if we do this together, we can overcome this pandemic. Kaya natin ‘to.”
Singh-Vergeire enjoined the public to constantly observe safety protocols and stressed that the individual choices and actions that each person makes can impact the lives of their families and the community. “Walang nang mas naaayong panahon pa kundi ngayon upang magkaisa at magkaroon ng malalim na malasakit sa isa’t-isa habang patuloy nating nilalabanan ang COVID-19,” she said.